Privacy Policy
Your privacy matters to us. This policy explains how velorinquasti collects, uses, and protects your personal information when you use our financial education platform.
Information We Collect
When you interact with velorinquasti's financial education platform, we collect various types of information to provide you with personalized learning experiences and improve our services. This collection happens through different channels and serves specific educational purposes.
- Personal details you provide during account registration including name, email address, phone number, and educational background
- Learning preferences and financial education goals you share to customize your experience
- Course progress data, quiz results, and completion certificates earned through our platform
- Communication records including emails, support tickets, and feedback submissions
- Technical information such as device type, browser version, IP address, and platform usage patterns
- Payment information processed through secure third-party payment processors for course enrollments
Australian Privacy Compliance: We collect personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles. All data collection has a legitimate educational purpose and is limited to what's necessary for providing financial education services.
How We Use Your Information
Your personal information serves multiple purposes within our educational ecosystem. We've designed our data usage practices to enhance your learning journey while respecting your privacy rights and maintaining transparency about our processes.
| Purpose | Description |
|---|---|
| Course Delivery | Providing access to financial education content, tracking progress, and issuing certificates |
| Personalization | Customizing course recommendations and learning paths based on your goals and progress |
| Communication | Sending course updates, educational newsletters, and responding to your inquiries |
| Platform Improvement | Analyzing usage patterns to enhance user experience and develop new educational content |
| Legal Compliance | Meeting Australian regulatory requirements and maintaining accurate educational records |
We never use your personal information for automated decision-making that significantly affects your educational opportunities. All course recommendations and learning path suggestions can be modified according to your preferences.
Data Sharing and Third Parties
velorinquasti maintains strict controls over how your personal information is shared. We only work with trusted service providers who meet our privacy standards and are bound by contractual obligations to protect your data.
Educational Partners
We may share aggregated, non-identifying data with educational institutions and financial literacy organizations to improve industry-wide learning outcomes. Individual personal information is never included in these partnerships.
Service Providers
Third-party services like payment processors, email delivery systems, and cloud storage providers receive only the minimum data necessary to perform their specific functions for our platform.
Legal Requirements
We may disclose personal information when required by Australian law, court orders, or to protect the rights and safety of our users and educational community.
Business Transfers
In the unlikely event of a merger or acquisition, your personal information may be transferred to the new entity, but only with equivalent privacy protections in place.
Your Privacy Rights
Under Australian privacy legislation, you have significant rights regarding your personal information. We've designed simple processes to help you exercise these rights and maintain control over your data.
- Access Rights: Request copies of all personal information we hold about you, including learning records and account details
- Correction Rights: Update or correct any inaccurate or outdated information in your profile or educational records
- Deletion Rights: Request removal of your personal information, subject to legal requirements for educational record retention
- Objection Rights: Object to specific uses of your information, such as marketing communications or data analysis
- Portability Rights: Receive your personal information in a structured format to transfer to another educational platform
- Complaint Rights: Lodge complaints with us directly or with the Office of the Australian Information Commissioner
To exercise any of these rights, contact our privacy team at info@velorinquasti.com with your request. We respond to all privacy requests within 30 days and provide clear information about any limitations or requirements that may apply to your specific situation.
Data Security and Protection
Protecting your personal information is fundamental to our operations. We implement comprehensive security measures that meet Australian standards and international best practices for educational data protection.
Our security framework includes encrypted data transmission using TLS 1.3 protocols, secure data storage with regular backups, access controls limiting staff access to necessary information only, and regular security audits conducted by independent third parties. We also maintain incident response procedures that ensure rapid detection and response to any potential security threats.
All velorinquasti staff receive regular privacy and security training. Our servers are located in Australian data centers that comply with government security standards. We never store complete payment card information on our systems, relying instead on certified payment processors for all financial transactions.
Data Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours as required by Australian privacy laws. We maintain comprehensive insurance coverage and have established relationships with cybersecurity specialists to respond quickly to any threats.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide educational services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account plus 2 years after closure |
| Course Progress Records | 7 years to maintain educational certification validity |
| Communication Records | 3 years for customer service quality and legal compliance |
| Payment Information | 7 years as required by Australian taxation law |
| Technical Data | 12 months for platform optimization purposes |
When retention periods expire, we securely delete or anonymize your personal information. You can request early deletion of most data types, though we may need to retain certain educational records to maintain certification validity and meet regulatory requirements.
Cookies and Tracking
velorinquasti uses cookies and similar tracking technologies to enhance your learning experience and understand how our platform is used. We provide clear information about these technologies and give you control over non-essential cookies.
Essential Cookies
Required for platform functionality including login sessions, course progress tracking, and security features. These cannot be disabled without affecting your ability to use our services.
Analytics Cookies
Help us understand how users interact with our educational content to improve course design and platform usability. You can opt out of these through your account preferences.
Preference Cookies
Remember your chosen settings such as language preferences, course display options, and accessibility features to personalize your learning environment.
Marketing Cookies
Used to provide relevant course recommendations and educational content suggestions. These are optional and can be disabled without affecting core platform functionality.
Children's Privacy
velorinquasti's financial education platform is designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age without proper parental consent and supervision.
If we become aware that we have collected personal information from someone under 18 without appropriate consent, we will take immediate steps to delete that information. Parents or guardians who believe we may have collected information from their child can contact us immediately for assistance.
For educational programs involving participants under 18, we require explicit parental consent and implement additional privacy protections including limited data collection, enhanced security measures, and shortened retention periods in accordance with Australian children's privacy guidelines.
International Data Transfers
While velorinquasti primarily operates within Australia, some of our trusted service providers may process data in other countries. We ensure all international transfers meet Australian privacy standards and provide equivalent protection to your personal information.
Any offshore processing is governed by strict contractual agreements that require our service providers to implement appropriate safeguards, respect Australian privacy principles, and allow us to monitor compliance. We regularly audit these arrangements to ensure ongoing protection of your privacy rights.
You have the right to request information about any international transfers of your personal data, including details about the countries involved and the safeguards in place to protect your information during processing.
Contact Our Privacy Team
Email: info@velorinquasti.com
Phone: +61393901246
Address: 50 Mitchell St, Darwin City NT 0800, Australia
Our privacy team is available Monday through Friday, 9:00 AM to 5:00 PM ACST. We aim to respond to all privacy inquiries within 48 hours and resolve complex matters within 30 days as required by Australian privacy legislation.